- Our solutions have helped car dealers all over Norway to work smarter. The software and screens in stores make the vehicles look better and that creates a competitive advantage for those who take advantage of these opportunities, says Vigbjørn Hassel Vaage, CEO of Short Shift.
Together with his cousin Vemund Hassel, he is a third generation car dealer. So selling new and used cars was obviously something they learned from an early age. This knowledge has become the systems which now help car dealers all over Norway to look better when selling cars.
- This means that they create customer experiences online and in store as they should be, and as car buyers prefer. The salespeople get much more time to be salespeople because Short Shift takes away tedious parts of the sales process. When the salesperson gets more time for the customers, you will also sell more cars, says Hassel Vaage.
- We have succeeded with our goal, which is to create good technology for all the good people in the automotive industry
Vigbjørn Hassel Vaage, CEO of Short Shift
Sets a new standard for car dealers
- You can follow up with your customers in ways that are perceived as more professional and add value. Gone are the days of complicated processes and laminated sheets. Say hello to beautiful interfaces and smart displays in the sales hall. We have succeeded in our purpose, which is to create good technology for all the good people in the car industry, he says and lists six clear advantages of the solutions:
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Customers can help themselves to a greater extent
Many customers want to read up on the details themselves before connecting a salesperson and the salesperson may be busy with another customer. With the Short Shift platform, it is easy to make available all relevant information about the images, including financing. This makes the entire customer journey and the sales apparatus more efficient, so that precious capacity is freed up. -
Sales people get easy access to facts
Rather than having to take the customer away from the car to go into an office and log in to various systems, the salesperson will be able to easily consult the system outside the store, either via screens or their own device, in order to quickly and elegantly respond even the most difficult questions that the customer has.
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Stock collaboration
If your car dealer has multiple locations, you get easy access to the entire group's stock of cars, not just what is listed locally where the customer/salesperson is located. Our customers deliver reports on increased sales and collaboration across the iav dealer network with our systems. -
Automatic updates and central control
Updates are automatic when price lists, technical data etc. changes. You get full control over your interest rates, campaigns, add-ons and everything which separates you from your competition. Short Shifts solutions can be integrated with websites, display screens, interactive price tags and all other digital surfaces. These changes happen in real time and you can be sure that the entire network is synchronized and updated. -
Move the products to where the customer is
With a stand at shopping centres, fairs, airports etc. will the Short Shift screens gain superpowers. They do the sales job for you, let the customer find as much information as possible on their own and collect leads that end up straight in your CRM system. -
Automated upselling
Add the extra add-ons you want to sell in the portal, and the system does the sales job automatically. This applies to everything from winter tyres to mats, service packages and ski boxes. All the customers who look at relevant cars are offered these options and get it straight into the monthly loan/leasing price. Car dealers have measured increased demand for these products by exposing them to Short Shift's solution.
- In the market for new and used cars, new digital gaps are being created between those who sell traditionally and all kinds of new online services. Short Shift allows car dealers to build a bridge over this gap with smart aids that make you better able to win the battle for customers' hearts, concludes Vaage.