- Our solutions have helped car dealers all over Norway to work smarter. The software and screens in stores make the vehicles look better and that creates a competitive advantage for those who take advantage of these opportunities, says Vigbjørn Hassel Vaage, CEO of Short Shift.
Together with his cousin Vemund Hassel, he is a third generation car dealer. So selling new and used cars was obviously something they learned from an early age. This knowledge has become the systems which now help car dealers all over Norway to look better when selling cars.
- This means that they create customer experiences online and in store as they should be, and as car buyers prefer. The salespeople get much more time to be salespeople because Short Shift takes away tedious parts of the sales process. When the salesperson gets more time for the customers, you will also sell more cars, says Hassel Vaage.
- You can follow up with your customers in ways that are perceived as more professional and add value. Gone are the days of complicated processes and laminated sheets. Say hello to beautiful interfaces and smart displays in the sales hall. We have succeeded in our purpose, which is to create good technology for all the good people in the car industry, he says and lists six clear advantages of the solutions:
Rather than having to take the customer away from the car to go into an office and log in to various systems, the salesperson will be able to easily consult the system outside the store, either via screens or their own device, in order to quickly and elegantly respond even the most difficult questions that the customer has.
Add the extra add-ons you want to sell in the portal, and the system does the sales job automatically. This applies to everything from winter tyres to mats, service packages and ski boxes. All the customers who look at relevant cars are offered these options and get it straight into the monthly loan/leasing price. Car dealers have measured increased demand for these products by exposing them to Short Shift's solution.
- In the market for new and used cars, new digital gaps are being created between those who sell traditionally and all kinds of new online services. Short Shift allows car dealers to build a bridge over this gap with smart aids that make you better able to win the battle for customers' hearts, concludes Vaage.